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Lighting chosen to fit real homes — from everyday comfort to room-defining moments and timeless pieces.
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Your Questions, Answered
What is your return policy?
- You can return your order within 14 days of delivery for a full refund.
- Items must be unused, in original packaging, and in resaleable condition.
- To start a return, just email us at admin@kashiliving.co.uk — we’ll make it simple.
How long does delivery take?
- Free standard UK delivery on every order — no hidden fees at checkout.
- Orders are confirmed within 1 working day before shipping begins.
- Standard products arrive within 10-15 working days after confirmation.
- Made-to-order pieces take 13-18 days delivery.
- You’ll always receive a dispatch confirmation email.
Note: Made-to-order items are custom crafted and not eligible for standard 14-day returns under Consumer Contracts Regulations 2013 (Reg 28 (1)(b)), unless faulty or not as described.
What payment methods do you accept?
We accept Visa, MasterCard, PayPal, Klarna, and Shopify Pay